Growth. It’s what every company wants. Right?
It’s a limited market, and you’re competing alongside everyone else.
To take your business to the next level, you need to build the right foundation – creating capacity to grow, seizing opportunities, and building lasting value.
In our previous discussion on attention, retention, and affordability, we looked at the challenges companies face, especially when hiring, retaining, and developing skilled teams. However, true business growth means breaking free from the limits of traditional thinking.
What’s holding companies back?
While great talent is crucial for growth, organisations face more than just hiring challenges.
You don’t want to fall into the trap of getting too focused on short-term goals. This often leads to an imbalance, making it harder to pursue long-term, sustainable growth.
Some common pitfalls:
- Underutilising capacity – if you keep staff numbers low to save money, you probably can’t tackle larger projects or seize unexpected opportunities.
- Hesitance to change – struggling to adopt fresh perspectives (especially when it comes to hiring, training, and retention strategies) makes it hard for your business to embrace innovative practices.
- Focusing only on creating a minimum viable product – seeing outsourcing as just a way to cut costs can hold you back from achieving long-term growth.
- Transactional relationships – basing outsourcing contracts on penalties instead of teamwork can block chances for shared growth.
To overcome these challenges, you need to shift your mindset.
What businesses really need to boost growth: A success story
Supercharging growth means building relationships, investing in people, and aligning operations with strategic goals.
Take the example of a highly specialised finance company. Because of resource and capacity limitations, they initially doubted their ability to expand. They faced typical challenges – high employee turnover, limited talent availability, and resource constraints.
They would hire an experienced accountant locally, pay them a high local rate, and train them, only to have them leave within two years.
Though they had growth potential, their model made scaling and taking on larger projects tough. That’s when they came to us for help. On top of our highly skilled and affordable offshore resources, we stood out because of our growth-focused approach. Here’s how we helped them.
Access to a global talent pool
Instead of relying on experienced (and more expensive) local professionals, we gave the client access to a skilled global workforce. By continuously investing in the development of our talent pool, we made it easy for them to scale their team as needed – without significantly raising costs.
Training and career development
We revamped their hiring strategy. The new approach? They moved away from seeking experienced accountants and onto onboarding and training graduates. Could this shift help maintain resources longer? This strategy reduced attrition and fostered a more engaged team, improving knowledge retention and accelerating growth – albeit with a less experienced workforce.
Optimising team size for maximum gain
Expanding their team gave them the flexibility to take on bigger, more complex projects that needed a mix of skills and expertise. This growth allowed them to handle a wider range of tasks and grab market opportunities that were once out of reach. With more people on board, they could better allocate resources to different projects, ensuring the right talent was focused where it was needed most.
The lasting impact: turning challenges into sustainable growth
By investing in talent development and rethinking their outsourcing strategy, they went from uncertainty to actively seizing new growth opportunities. The results included:
- Reduced attrition – clear career paths and ongoing development improved employee retention, minimising turnover.
- Long-term flexibility – with a larger, more engaged team, the company could handle more work and tap into new growth opportunities without worrying about capacity constraints.
- Increased profitability and higher ROI – with a more engaged team, they successfully capitalised on new opportunities, boosting profitability and unlocking previously untapped growth potential.
Sustainable growth isn’t about solving short-term problems. It’s about building a foundation to support future expansion. That’s the key to supercharging.
At Omada One, we help businesses overcome resource constraints and build scalable operations. We start by aligning on KPIs and holding regular performance reviews to ensure we’re always adapting to support your growth. Our approach keeps your operations on track and ready for what’s next. If you’re ready to invest in a strategic partnership and explore how offshoring resources can help solve your business growth objectives, get in touch with the Omada One team.
